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Information for APIWA Guests - Covid-19

What is this virus CoVID-19?

Information for APIWA Guests

What is this virus CoVID-19?

Some corona viruses can cause illness similar to the common cold and others can cause more serious diseases, including Severe Acute Respiratory Syndrome (SARS) and Middle East respiratory syndrome (MERS). It is likely that the virus originally came from an animal, and now can spread from person-to-person.

What are the symptoms?

Symptoms include (but are not limited to) fever, cough, sore throat, fatigue and shortness of breath.

How is the virus spread?

The virus is most likely to spread from person to person through:

  • direct contact with a person whilst they are infectious.
  • contact with droplets when a person with a confirmed infection coughs or sneezes;
  • touching objects or surfaces (such as door handles or tables) that were contaminated by droplets from secretions coughed or sneezed from a person with a confirmed infection, and then touching your mouth or face.

For how long can a person spread the infection to other people?

The length of time that a person is infectious, that is, can spread the infection to others, is not yet known. It is therefore likely that a person can spread the infection from before the time they first develop symptoms until up to one day after symptoms stop. Therefore, the Australian Government Department of Health is currently recommending an isolation period of 14 days for confirmed cases.

Who is most at risk of a serious illness?

Some people who are infected may not get sick at all, some will get mild symptoms from which they will recover easily, and others may become very ill, very quickly. From previous experience with other corona viruses, the people at most risk of serious infection are:

  • people with compromised immune systems (e.g. cancer)
  • elderly people
  • Aboriginal and Torres Strait Islander people
  • people with diagnosed chronic medical conditions
  • very young children and babies*
  • people in group residential settings
  • people in detention facilities.

What if I have symptoms?

If you develop symptoms;

  • Immediately isolate yourself from others in your home;
  • Call the hospital and let them know that you need to be tested for CoVID-19.
  • If you have a booking with us, please call or email our office as soon as possible.

The safety of the members is our utmost priority and for the protection of other guests and members, if you have symptoms or have travelled from a high-risk country, or had contact with a confirmed case, you should self isolate for a minimum 14 days, take direction from your doctor and advise us immediately as you cannot stay at an APIWA Holiday Home, normal cancellation policy applies.

If you have serious symptoms such as difficulty breathing:

  • call 000 and ask for an ambulance; and
  • tell the ambulance officers that you may have corona virus infection.

How can we help prevent the spread of the virus?

Practising good hand and sneeze/cough hygiene is the best defence against most viruses. You should: wash your hands frequently with soap and water, before and after eating, and after going to the toilet. You should always cover your cough and sneeze, dispose of tissues, and use alcohol-based hand sanitiser and if unwell, avoid contact with others (stay more than 1.5 meters from people).

Caretaker Information

Caretakers may avoid contact with anyone who has symptoms. They normally wear protective gloves while cleaning and use alcohol hand rub before and after wearing gloves. Before entering the room, caretakers may inquire if people are well, and ask them to cover their nose and mouth with a cloth or t-shirt. Our units are cleaned thoroughly to make sure no possible infections can occur to guests.

More Information

For the latest advice, information and resources, go to
Call the National Coronavirus Health Information Line on 1800 020 080. It operates 24 hours a day, seven days a week. If you require translating or interpreting services, call 131 450.